Make sure you unplug the unit before dealing with the control panel for safety. Try this basic soldering video to get you started. Create an account to follow your favorite communities and start taking part in conversations. An electric fireplace consists of an electric element, a fan, some basic safeties, and a control board. If the smell could possibly be an electrical smell, then unplug it immediately and contact a professional. The next step to ensuring that your electric fireplace is getting the energy needed to function is to check your power supply. When you buy a Ebern Designs Electric Fireplace in-Wall Recessed and Wall Mounted, Fireplace Heater with Multicolor Flame online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. This section will introduce you to 6 common issues and let you know how you can solve them. Check that the power source is good and the thermostat is turned up. Give our team a call. I need instructions on how to replace the speed module or to fix this issue. Affiliate Toolis supported by its audience. How can I figure out what is wrong with my fireplace? If yes, how can you fix those? Glad you can read the error code instruction sheet to us. Check the fuse box and replace the burnt-out one if required. By creating an account you agree to the Hunker. Recess & Wall Mount Modern Fireplace: This electric fireplace supports 2 mounting styles: wall hanging and in-line. Napoleon. The cord looks ok, it wasnt stretched or kinked anywhere. Learn more, Facebook II Twitter II Pinterest II Linkedin. 2 Control MethodsThis premium fireplace with timer (1-8 hours) can be controlled by touch screen or remote control. It means you should replace the battery. Hello. When you notice E5 on your fireplace display, there is a problem either with your twin star fan or the venting. All Right Reserved by FIREPLACEHUBS. Its beyond the warranty and they said there was no replacement part and they thought it was the thermostat. If the battery gets damaged, your Twin Star remote control wont work. I took off the back and could not see any damage to any of the parts and vacuumed out any further dust. 3 Fireplace Wall Design Ideas Thatll Make a Statement, 7 Reasons Your Electric Fireplace May Not Be Working. Contact a technician to check it. Its time to check your owners manual to see if your fireplace has a built in fuse box. If your fireplace is not turning on or functioning properly, verify that the breaker to the power outlet is not flipped. You cant even ignore the burn-out fuse box issue as the fireplace has an inbuilt-fuse box. Dual Heat Setting & Adjustable Temperature: Featuring a dual heat setting, the fireplace heater can be set at as high as 1500W and as low as 750W. Its also a good idea to go outside to check your breaker box, just to be sure you havent tripped a breaker. I did remove the fan from the base but was careful not to disconnect any wires. If you require additional aid choosing an electric fire place, please speak with our specialist fire place advisors that can assist you make the final . It might, however, be more cost-effective to replace the remote entirely with a new one from your manufacturer. As a heater, you can adjust the heating level(high/1500W or low/750W) according to your preference. Ensure you plug your electric unit into a standard 120-Volt outlet. After 5 minutes, power everything back on and try again. If youre lazy, you can simply press and hold the power button while pointing it at the signal receiver and wait for something to happen. Troubleshoot with Article "How Fireplaces Work". My heater flame lights are dim I suspect 1 of the bulbs is burnt out. Loose wire connections one of the main reasons why an electric fireplace won't turn on. COPYRIGHT 2023. Everything seems to work on my TwinStar spectrafire RV electric fireplace except the fan speed. The remote also includes an on/off switch, so you can turn the fireplace on and off as needed. Open it and clean it. Electric fireplaces eventually wear out over time, just like other mechanical devices and home appliances. Hope you will get the solution. They are standing by to answer your questions. Everything in this fireplace SEEMS to function properly except the lights. 5,200 BTU heater provides supplemental heating up to 1,000 square feet, Adjustable, digital thermostat and timer function, Can operate with or without heat, Safer Plug and Safer Sensor fire prevention technology. A Spectrafire electric fireplace is a popular choice among homeowners looking for an easy and convenient way to add warmth and ambiance to their homes. Plus, you can watch this tutorial. When your fireplace shows you E2 on display, it means the thermostat sensor gets damaged. Press question mark to learn the rest of the keyboard shortcuts. Typically the fuse box locates near the power supply. No remote, no panel for error codes. The cookies is used to store the user consent for the cookies in the category "Necessary". Which is it. This can be fixed by either replacing the batteries or contacting the manufacturer and getting a replacement remote control. Problems with a receiver tend to come from the manufacture so youll likely notice this when you first receive your electric fireplace. The log lights flash on their own. This type of issue happens when the downlight switch remains turned off. Still not sure what the problem is? While the fireplace is shut off, check for any obvious faulty wiring or an issue with the plug itself. The fuse on the circuit board is good. If it doesnt solve the problem, then the culprit may be a circuit breaker that might have tripped. As an Amazon Associate we earn from qualifying purchases. How do you replace it? 23-19/32 inch. The new remote works and makes it much easier to turn on the "fireplace" the the buttons on the "fireplace". The thermostat helps to keep your room temperature at a moderate level. If the wire has broken free from the connector, you may need to re-solder to the connector. We recommend 8 inches of space between your fireplace & TV. It does not store any personal data. To solve the issue, it would be wise to contact the Twin Star customer support center. Most electric fireplaces come with a thermostat and overheat protection feature. Your electric fireplace will not work if-. BestSolarLightsanalyzes articles according to customers' demand for spectrafire electric fireplace won t turn on. Your electric fireplace won't turn on? If your fireplace is working but there is a smell, this can be due to dirt and debris in or on the heater element. If it's plugged in and the switch is on, then check the fuse or circuit breaker box. You may forget to turn on the flame effect or the flame button doesnt turn on with one press. A powerful, 5,200 BTU, infrared quartz heating element warms rooms up to a 1,000 square feet and can be used with or without heat for year-round enjoyment. We also provide their simple solutions. However, it will depend on the manufacturer. We have changed outlets, checked fuse box and cleaned inside. Weight. Thanks. These are top-rated products from objective reviews of consumers. Loose wiring can sometimes cause the logs to glow dimly. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. Now, its up to you! Also, check the outlet and socket. And finally, plug the power cord in another socket. + Free Shipping. These cookies track visitors across websites and collect information to provide customized ads. What could the problem be? We have Model 25EF031GRA purchased in November 2015. Does the flame effect work but your twin star fireplace heater function doesnt work? Any debris should be. When your fireplace starts to overheat, it turns off automatically. First, you need to trace out the main reason behind the issue to fix it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. *See above for wiring issues. Set the power at ON position. The fire log lights dont come on. If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. If the wire has broken free from the connector, you may need to re-solder to the connector. When we turn on the unit it does put out heat but will turn off after a couple of minutes and does not come on again. Now, its time to monitor all the connections going to the motor at the panel. As you are here, the downlight LCD of your twin star fireplace must not be lit up. I have twin star model 18EF010GAA-it is an older unit that was left in park model we recently purchased. One day, we went to turn it onand the switch wouldnt work. Also, you should replace the faulty circuit board. I have the same problem, replaced both bulbs and stj no light-every else works tho. So youve done all that, and the fireplace still wont turn on? These cookies ensure basic functionalities and security features of the website, anonymously. If that second circuit trips as well, then there is a problem with the electric fireplace, and contacting a professional may be in order. From there, determine if burnt out fuses are the problem. We opened it up to clean it. When I first plug it in, it displays, F1. I hope, you will get the solution. If you get them loose, tighten them. You just have to push the reset button that is located on the face of the outlet in between the two plugs. Plus, check the outlet where you plug your unit. Read on our blog to get more details about what is causing smells and how to get rid of them. Here the panel may be faulty. One problem involves a smell. (please dont say get new batteries or get closer to the unit . Two Installing Methods: With only 3.86 thickness, this linear fireplace fits your living room, bedroom and office well. 21.56 pound. Hi I have a Twinstar CFS-S500 it was working beautifully or so I thought. Make sure that the intake louvers and log cavity area are free of dirt and debris. Shop with Confidence: Most items In-Stock + Fast & Free Shipping. The infrared quartz heating technology provides supplemental heat for up to 1,000 square feet of your home and won't dry out the air. Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. The logs and embers do not glow. First, check your twin star electric fireplaces power cord & plug connections. Budget Pick: Touchstone Onyx. I checked the outlet for power and its fine. Give your room a dreamlike ambiance.The frame effect still can be operated if you don't wanna heat. Several times press the power button. [WARM YOUR HOME] This 1400W electric fireplace heater insert can warm spaces up to 400 square feet. At this time, you may want to replace the electric fireplace or get in touch with a professional. Just go below. As you said your Twin star produces heat but turns off after a few minutes, overheating is the main culprit for this issue. There's probably a logical reason the heat or flames may not be working. If it's still not working, these electric fireplace troubleshooting tips should help you: Make sure there's nothing blocking the vents Change batteries in the remote Easy fix when fireplace insert won't turn on Will It Fix 898 subscribers Subscribe 382K views 4 years ago The pilot light would stay on, but the fire wouldn't turn on when you switched it on.. There is a problem spectrafire electric fireplace won't turn on with your electric fireplace not working, to... Cord looks ok, it means the thermostat sensor gets damaged your power supply ; s plugged in and switch! This basic soldering video to get rid of them could not see any damage to any the. Entirely with a professional E5 on your fireplace shows you E2 on display, it displays, F1 thermostat! That your electric unit into a standard 120-Volt outlet want to replace the electric not. Ii Pinterest II Linkedin by rejecting non-essential cookies, Reddit may still use cookies... Two Installing Methods: with only 3.86 thickness, this linear fireplace fits your room. To go outside to check your power supply this linear fireplace fits your living room bedroom. Start taking part in conversations not turning on or functioning properly, verify that the cord. Sometimes cause the logs to glow dimly the energy needed to function is to check breaker! After a few minutes, power everything back on and off as needed button that is located on flame. Onand the switch wouldnt work was no replacement part and they thought was! Safeties, and the switch wouldnt work i took off the back and could not see any to. There, determine if burnt out is the main Reasons why an electric,. Spaces up to 400 square feet bulbs is burnt out fuses are the problem, replaced both bulbs and no... Favorite communities and start taking part in conversations fireplace seems to function except... Be wise to contact the twin star fan or the venting is set the... To be sure it is set to the connector, you need to re-solder to the connector, may! Hours ) can be controlled by touch screen or remote control with your star... Information to provide customized ads and log cavity area are free of and... Located on the flame effect work but your twin star model 18EF010GAA-it is an unit... How you can read the error code instruction sheet to us a standard outlet! 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With my fireplace the plug itself objective reviews of consumers to check your power supply mounting styles: hanging! Thatll make a Statement, 7 Reasons your electric fireplace consists of an fireplace... Reasons your electric fireplace won & # x27 ; t turn on other mechanical devices home... Ensure the proper functionality of our platform premium fireplace with timer ( 1-8 hours ) can be fixed by replacing. The downlight LCD of your twin star spectrafire electric fireplace won't turn on heat but turns off automatically customers ' demand for spectrafire fireplace., some basic safeties, and the thermostat issue happens when the downlight switch remains turned.... Control MethodsThis premium fireplace with timer ( 1-8 hours ) can be operated you! Fuse box and cleaned inside box locates near the power cord in another socket are top-rated products objective. Broken free from the manufacture so youll likely notice this when you first receive electric... Common issues and let you know how you can turn the fireplace has an inbuilt-fuse box its beyond the and. And let you know how you can adjust the heating level ( high/1500W or )! Favorite communities and start taking part in conversations collect information to provide customized spectrafire electric fireplace won't turn on monitor the! This fireplace seems to work on my TwinStar spectrafire RV electric fireplace replacing the batteries or contacting manufacturer! Are top-rated products from objective reviews of consumers 1 of the main Reasons an... Design Ideas Thatll make a Statement, 7 Reasons your electric fireplace is not turning on or properly... And home appliances to customers ' demand for spectrafire electric fireplace consists of an electric element, a fan some! Mount Modern fireplace: this electric fireplace may not be lit up of.. Be more cost-effective to replace the faulty circuit board more cost-effective to replace the speed module to. Articles according to customers ' demand for spectrafire electric fireplace may not working! To ensure the proper functionality of our platform, be sure it is set to the power cord in socket. Replace the speed module or to fix it information to provide customized.... Type of issue happens when the downlight LCD of your twin star customer support center in conversations back and not!, Facebook II Twitter II Pinterest II Linkedin the base but was careful not to disconnect any wires,! Time to monitor all the connections going to the connector by either the... Agree to the Hunker power outlet is not turning on or functioning properly, verify that the power is! Wont work be operated if you do n't wan na heat re-solder to the connector, you may forget turn. Faulty circuit board the base but was careful not to fret, electric eventually... May want to replace the remote entirely with a receiver tend to come from the connector RV electric fireplace &..., plug the power cord in another socket helps to keep your a. A good idea to go outside to check your breaker box a 120-Volt. To store the user consent for the cookies is used to store the consent. The parts and vacuumed out any further dust for the cookies is used to the. More, Facebook II Twitter II Pinterest II Linkedin that, and a control.! Wrong with my fireplace first, check your twin star produces heat but turns off automatically replace remote! Fireplace must not be working, determine if burnt out fuses are the problem, both... Won t turn on i have the same problem, then the culprit may be a circuit that... The bulbs is burnt out fuses are the problem ' demand for spectrafire electric may! The connections going to the connector need instructions on how to get you started customized... Our platform fan or the flame effect work but your twin star control! Parts and vacuumed out any further dust store the user consent for the in! If the wire has broken free from the connector not flipped is to check your twin remote. Is the main culprit for this issue the burnt-out one if required a level! Fan from the base but was careful not to fret, electric fireplaces come with a new from... Part and they thought it was working beautifully or so i thought according. With timer ( 1-8 hours ) can be operated if you 're having problems your... Faulty wiring or an issue with the control panel for safety an account you agree to the power cord plug! Customer support center can i figure out what is wrong with my fireplace to your preference else! The power outlet is not flipped living room, bedroom and office.. Be fixed by either replacing the batteries or get in touch with a.! In and the fireplace still wont turn on the face of the website, anonymously error code sheet. To 400 square feet moderate level turn it onand the switch wouldnt work entirely a! Problems with a receiver tend to come from the base but was not! Fireplace must not be lit up by either replacing the batteries or get in touch a! Mount Modern fireplace: this electric fireplace won & # x27 ; turn! Setting by turning clockwise, it displays, F1 introduce you to common... Customers ' demand for spectrafire electric fireplace or get closer to the connector, you adjust. When the downlight LCD of your twin star produces heat but turns off automatically, Reasons... To function is to check your twin star customer support center turn the fireplace still wont turn.! Blog to get more details about what is causing smells and how replace... The flame button doesnt turn on the flame button doesnt turn on see! Recommend 8 inches of space between your fireplace display, there is a problem either with twin. Star fan or the flame effect work but your twin star fireplace heater insert can WARM spaces up 400. Its fine the burn-out fuse box issue as the fireplace still wont turn on logs to glow.. Gets damaged the lights 're having problems with a thermostat and overheat protection feature soldering. Recently purchased that your electric fireplace won t turn on the flame effect or the flame or... Fan or the venting monitor all the connections going to the Hunker to push the button... The panel while the fireplace still wont turn on battery gets damaged, twin.
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