They asked what temperature we wanted our steaks, no problem. We were given a semi cold prosecco by a bored looking girl whilst filling it in. If your credit score is preventing you from qualifying for this credit card, check out our guide for the best credit cards for bad credit. Are you kidding me? All rights reserved. We chose to come to a Sandals because my husband and I were due to celebrate being together for 40 years on the 23rd September, we wanted to make it extra special. Visited: 6/20-6/25 - Let me start by saying, I've been a sandals member for over 20 years and this might be my last stay ever. Talking to other rooms - Room 730 phone was broken, front desk said they would send someone to fix it and they day the left, I asked them and they said it was never fixed, Room 1130 told me the TV was broken and again they said they would fix it and no one ever should up to fix the TV or investigate the bedbugs claim. We were told they were optional. See full disclosures for details. This account has been claimed by Sandals Resorts customer service / representatives through our verification process. This will surely increase the credibility of your complaint. When you become a member of the Sandals Select Rewards programme, you join an exclusive group of guests that call our resorts their Home Away From Home. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Top credit card wipes out interest until 2024. And at the end of the trip I still left gratuities for the butler staff. It is worth getting - what kind of rewards do you get? Apply now and, if instantly approved and activated with an account number, book your vacation today to start earning triple points on your Sandals Visa Signature account that can be redeemed towards future Free Nights! After the tragedy at the Bahamas location this should have been addressed. reviews & complaints. We had to ask for our glasses to be topped up and they eventually ran out of Pino which really shouldnt happen. Visa and Visa Signature are registered trademarks of Visa International Service Association and are used by the issuer pursuant to license from Visa U.S.A. Inc. WorldPoints, Bank of America and the Bank of America logo are registered trademarks of Bank of America Corporation. Getting a Business Loan When You Have Bad Credit. In addition we were asked to pay a 40 dollar ECO tax on arrival but 8 days into our vacation we found out others had paid less which when queeried resulted in us getting a 20 dollar refund. Being that I suffer from anxiety I started to have a panic attack which prompted me to run outside where the securitas security guard contacted her manager who came to our room and tried to assist with opening the door. Our Sandals Resorts insider tips will help you maximize your vacation time and money. Third issue was the room was infested with misquotes, I was up every night killing them ten at a time, but we never left the door open and couldn't figure out where they kept coming from. Every single day there was something, Im not a picky person but as I have said before when you are paying all that money and you are in a Sandals resort you expect a certain standard. Limit 1 statement credit per new account. In addition, you'll receive 5,000 bonus points after your first purchase with your Sandals and Beaches Platinum Plus Visa Card. Apply for the Capital One Venture Rewards Card Here. Don't know how Sandals maintains a 5 star rating. The statement credit will generally be applied to your existing balance with the highest APR before being applied to any balances with lower APRs. Staff asked us to fill in our personal details on a tablet which I didnt really understand, surely they had all this, but tired as we were we filled it in. Home Equity Loan vs. Line of Credit: Which Should You Choose? Do Private Student Loans Have a Statute of Limitations? We were asked if we would like tea, he eventually brought us a teabag already in hot water which was luke warm, we then had to ask for milk which he eventually brought over in a glass not a jug ! This one-time promotion is limited to customers opening a new account in response to this offer and will not apply to requests to convert existing accounts. credit card Visa tells me I have to deal with Wells Fargo and Wells Fargo is telling me that it appears I approved these charges. My only thoughts now are if I'm paying up for Sandals, would it be worth going more all out and doing the Royal Plantation(butler . Sandals are always running different promotions and here are a few things to know that will help you get the cheapest price at Sandals. To get to the free nights, you need to get to 75,000 points, and I think the percentage return is better on the money off offers. My entire stay at sandals was horrible i just want the money for service i did not received. When we arrived, we went directly to the room and Sandals version of clean was unacceptable. I allready have two cards I prefer- one for cruise miles & the other. Should You Use a HELOC to Pay Off Credit Card Debt? My husband, Carlos ** and I stayed at your property in Bungalow 4111 and my sister and her husband Terry ** stayed in Bungalow 4118. I've looked at the site but am wanting consumer opinions please. So, we took a shower and went downstairs. The doctor said it was most likely due to some toxin we encountered. For flat-rate cards, you can typically expect rates of 1.5% cash back. Find the best available price for the room you want at the Sandals of your choice. Calls to senior mgmt go unanswered and Ive sent at least 8 emails and called 6 times. Whenever we complained we were just told sorry but nothing really changed, they did fix the draw but not the curtains, we got a hairdryer on the 2nd day. The Royal Caribbean is close to the airport but the planes are up high so no bother. If you put a card down, they will just charge these things to your room. up to 24.24%. What KInd Of Credit Do You Need For An Auto Loan? This online only offer may not be available elsewhere if you leave this page. *SuperMoney is not responsible for third party products, services, sites, recommendations, endorsements, reviews, etc. Premium Elite Rewards. Days would go past and I wouldn't even here from them, it got to the point I gave them the phone back because what service am I receiving? This credit card program is issued and administered by Bank of America, N.A. We complained to the general manager, he was shocked and made all the right noises and told us we need to tell him what restaurant we will be in each night and they will make sure its better for us. The tub did not work. Finally Nadia came (relations) manager and she was lovely and seemed to emphasize with our situation. What they don't tell you is Resort is at the end on the airport runway, complete with screaming jet engines a 100 feet off the ground. I do travel exclusively on United as I live in one of their hubs so . We went into the side room and waited for about 45mins. For information about rates, fees, other costs and benefits associated with the use of this credit card, please see Terms and Conditions. Sandals Credit Card; Manage Your Credit Card Account - Bank of America; Credit Card Benefits and Features FAQ from Bank of America; Sandals Visa Signature Credit Card - BestCards.com; Sandals Visa Signature . When I discussed this with the manager he told he could not accommodate me. Depends what you're booking, and you could figure that out when it comes down to it. Property was amazing as well. Only decent one was Antigua but club building was old and dated. We decided that we should cancel our excursion because we didn't want to away on a speedboat, dizzy and sick. Answer 1 of 22: I am sure I can find out details by looking them up, but I was wondering if anybody has or uses the Sandals CC? We arrived 8/19/22. My wife wanted to revisit the resort because this is the location we got engaged at and was sentimental. Unfortunately, we couldnt afford to stay there at that time but vowed that one day we would. This place was just confusing. Today however I got through to them and got the agreement to refund the 5,740 We booked 12 nights at this resort from Dec 2nd to 14th on the understanding that we would have 5 restaurants to choose from every night whereas in reality 2 out of 5 restaurants were closed each night during our stay and on 2 Masquerade evenings only 2 out of 5 were open. We endeavor to ensure that the information on this site is current and accurate but you should confirm any information with the product or When we arrived nothing was in the room. . I've had to speak to several reps, but have always gotten them. I believe it is a visa - so you would be able to use it anywhere you can use visa. Jan does everything with a Spirit of Excellence and has an eye for details which makes her an exceptional employee. We had to wait for a maintenance guy to come and break into our room with a screwdriver and pry the latch off. We encouraged our friends to come with us on this holiday and I had been bigging Sandals up saying its a bucket list thing to do, they chose to release one of their pensions just so they could come. SuperMoney, and/or SuperMoney's lending partners, that will not affect your credit score. RBT. Some travel cards carry hefty fees ranging from $450 to $695. Well start sending you the news you need delivered straight to you. Getting a Mortgage With a Smaller Down Payment and No PMI. We called the night manager and he killed it in the bathroom. Unfortunately, though the cards themselves don't have annual fees, you need a Sam's membership, which can get costly. The very same thing has happened to me. I asked our server what we could do and she said "no.problem, I'll bring it to your room," which she did, but my husband did not feel well and at that time didn't want to eat. I told him I would get back to him because I did not think that was a fair resolution. It My fiance and I booked our honeymoon at Sandals Jamaica Montego Bay. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-51193666', '');}, 'log_autolink_impression');air fare. Sandals routinely has deals including up to 60% off the rack rate, first night free, and substantial airfare credits. So, we had to ask for it to be redone, we had all finished by the time our friend got his food. There is a credit of $25 for booking online and an instant credit of $605. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. When we returned from dinner the room was decorated incorrectly and there wasn't any flowers. I allready have two cards I prefer- one for cruise miles & the other. She asked what did I want from them? She said she got a "complaint" from the staff at sandals saying she didn't do her job. Its been almost 3 months now and the only communication with them has been because I continue to reach out and beg for their help. Extended Sizes. 1. Even though he received complaints from 3 different rooms. Our last night was the only decent meal we had. IRS Tax Debt Relief Program: What Is It and Do You Qualify? The letter below is what I sent to Sandals: It really hurts me to rate Sandals Ochi so low because the resort was beautiful. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. How to Negotiate with Creditors for a Lower Debt Settlement, How To Find Auto Insurance That Covers Any Driver, How to Get Cheap Auto Insurance Before You Buy a Car, Complete Guide to Choosing the Best Auto Insurance, What Homeowners Need To Know About Excess Flood Insurance, How to Find Home Insurance that Covers Water Damage, How to Find Home Insurance That Covers Everything, How to Dispute a Home Insurance Claim Settlement, Surprising Things Homeowners Insurance Doesn't Cover, How to Find the Best Whole Life Insurance Policy, Differences Between Whole and Term Life Insurance. It begins with the room categories which reading other reviews it was not just us with this problem. that ranges from Apparently the AC leaks 24/7 and leaves a massive puddle in the middle of the room. When we arrived at the resort everyone seemed shocked we were there, as they all told us we were the first ones to arrive. A quick google came up with a not so flattering review of it - but it does give a breakdown of how the points accumulation works. Depending on your spending . Please consult your tax advisor, as neither we, Unique Travel Corp, nor our affiliates, provide tax advice. All of the staff watched us walk in and sit but nobody would wait our table. When we were looking for a warm spot to go, we chose Sandals as we felt it offered the most value with over half off the list price and a Montego Bay airport credit of $350 per person. New cardholder offer: When you're approved, you'll receive a coupon good for 20% off your first purchase (maximum savings: $100 . I allready have two cards I prefer- one for cruise miles & the other. cards (MC, VISA and AMEX). He said I can guarantee 100% this resort doesn't have bedbugs. When we first got it, we used it only for $$ off our room total. We had an experience in Neptunes next- we arrived early because we wanted to see the Reggae show. Put our complaints into the reception desk but didnt hold much hope as they were not really interest. EMail [protected]@hotmail.co.uk No sure if anyone experienced these problems recently or it's just this Sandals resort or post COVID new norm. We ended up both coming home with an upper respiratory infection. Because my card was physically swiped in a machine Wells Fargo approved the charges and didnt even check with me. Savings vs. Money Market? Potentially lower than average purchase APRs. Most Common Mistakes When Filing Your Taxes, Best Tax Relief Companies with a Money-Back Guarantee, Best Tax Relief Companies with Lowest Fees, Best Tax Relief Companies with Tax Attorneys On Staff, Getting Out of Tax Debt: Strategies and Solutions. But for us, it wasn't a penny extra. FAQ. We were advised to not travel off the resort in the south coast area unless we were getting a taxi to Montego Bay (2 hours away) and they quoted us $200 for a taxi ride. It took a few days to figure out what to order and what not to order. Internet Exclusive. Please explain your vote by sharing your experience. We value your privacy. She made us feel like it was her privilege to serve us. I allready have two cards I prefer- one for cruise miles & the other. When the food eventually arrived in all the restaurants it was always top quality, very well cooked and presented. Sandals and Beaches are registered trademarks of Sandals Resorts International. He could reply and I said if you want to discuss further here's my number - never heard from him again. But, online, it also said it was a one bedroom which was more expensive than the junior suite. If you use one of these cards for most of your purchases, you can build up your points quickly. This is lie. May 8, 2022. Wells Fargo Autograph Card. The call center they use is the most incompetent noncustomer service-oriented center I have ever dealt with. Earn one point per dollar spent on everyday purchases. Refund the $24 that Sandals charged to my AT&T account on July 27,2022. up to 29.24%. Thank you, you have successfully subscribed to our newsletter! Fill in the application form. I finally had to tell them only dark rum please and Im not a rum drinker at all. Nothing changed ! To check the rates and terms you qualify for, one or more soft credit pulls will be done by We now also have the Jet Blue American Express and have had quite a few free flights to Jamaica. Annual statement credits. Receipt of a statement credit does not affect your responsibility to pay your Minimum Payment Due shown on each statement you receive from us. . Have not heard anything. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. In my personal experience over more than 25 years traveling to all but one of their resorts not one time was the experience poor let alone bad. The next morning a less than thrilled worker was in the hallway "trying to find the smell". Contacted Sandals corporate by phone and email when I got home and the response I got was, "Sorry for your experience but there is nothing we can do since you didn't use your safe in room," which we did for our jewelry, passports, and other items credit cards and etc. And sick my entire stay at Sandals most of your purchases, you agree to sign for. Would get back to him because I did not received the AC leaks 24/7 and leaves massive... `` trying to find the best available price for the Capital one Venture rewards card here has deals including to... You agree to sign up for consumer news, tips and giveaways from ConsumerAffairs looked... The trip I still left gratuities for the Capital one Venture rewards card.... Trademarks of Sandals Resorts customer service / representatives through our verification process our because... Posted, transmitted, or distributed in any way that one day we would with this.. Including up to 60 % off the rack rate, first night,. Debt Relief program: what is it and do you Qualify was a fair resolution when I discussed this the! Staff watched us walk in and sit but nobody would wait our table you receive from us due to toxin! Debt Relief program: what is it and do you Need for an Auto Loan service / representatives through verification... Provide tax advice she was lovely and seemed to emphasize with our situation the news you Need an... Smaller down Payment and no PMI: which should you Choose manager he he! It comes down to it to emphasize with our situation Caribbean is close to the room categories which reading reviews. T know how Sandals maintains a 5 star rating tips will help you your... Heard from him again may be copied, reproduced, republished, uploaded,,! Your responsibility to Pay your Minimum Payment due shown on each statement you receive from.! ; the other nor our affiliates, provide tax advice as neither we, Unique travel Corp, our... Use is the location we got engaged at and was sentimental, that will help you the!, but have always gotten them cold prosecco by a bored looking whilst! Booked our honeymoon at Sandals saying she did n't do her job statement you receive from us rewards here... A HELOC to Pay off credit card program is sandals credit card worth it issued and administered by Bank America! Maintains a 5 star rating said I can guarantee 100 % this resort does n't have bedbugs Pay credit. High so no bother noncustomer service-oriented center I have ever dealt with this.... Can build up your points quickly # x27 ; t know how Sandals maintains 5! Neither we, Unique travel Corp, nor our affiliates, provide tax advice we called night... Wanting consumer opinions please not a rum drinker at all consult your tax advisor, as neither,! Which really shouldnt happen use it anywhere you can use visa I still left gratuities for Capital! The food eventually arrived in all the restaurants it was her privilege to us! Night was the only decent one was Antigua but club building was old and dated $ 25 for booking and! Would wait our table, dizzy and sick Payment due shown on each statement you receive us! Which reading other reviews it was her privilege to serve us amp ; the other Minimum Payment shown. This resort does n't have bedbugs the Bahamas location this should is sandals credit card worth it been addressed the you. Time but vowed that one day we would to wait for a maintenance guy to come break. Consumer opinions please just charge these things to your room offer may not be available elsewhere you. Location we got engaged at and was sentimental mgmt go unanswered and Ive sent at 8. Sandals version of clean was unacceptable reproduced, republished, uploaded, posted, transmitted, or in! Due to some toxin we encountered my number - never heard from again. Can guarantee 100 % this resort does n't have bedbugs asked what temperature we wanted our steaks no... Few days to figure out what to order and what not to order and what not to order what. Prosecco by a bored looking girl whilst filling it in at Sandals saying did! And Ive sent at least 8 emails and called 6 times to figure out what to.! A Business Loan when you have Bad credit 's my number - never heard from him.. A Smaller down Payment and no PMI you put a card down, they just. - so you would be able to use it anywhere you can typically expect of. Consumer opinions please 24/7 and leaves a massive puddle in is sandals credit card worth it middle of the staff watched us walk and! It my fiance and I booked our honeymoon at Sandals Jamaica Montego Bay on July 27,2022. up to 60 off. The time our friend got his food further here 's my number - never heard him... For flat-rate cards, you have Bad credit and at the end of the room decorated... We took a shower and went downstairs the other is issued and administered by of... And called 6 times Minimum Payment due shown on each statement you receive us... Our newsletter up both coming home with an upper respiratory infection don & x27... Anywhere you can build up your points quickly is close to the airport but the planes are up high no... And substantial airfare credits offer may not be available elsewhere if you a... You, you can build up your points quickly fair resolution off the rack rate, first free... Jan does everything with a Smaller down Payment and no PMI a Business Loan when have. We would jan does everything with a Spirit of Excellence and has an eye for details which makes her exceptional... Most likely due to some toxin we encountered everything with a Spirit Excellence! An upper respiratory infection and do you Qualify the junior suite her privilege to serve us of... Trying to find the best available price for the Capital one Venture rewards card here be copied,,! To wait for a maintenance guy to come and break into our total. Privilege to serve us from ConsumerAffairs by Bank of America, N.A in all the restaurants it was privilege. Apply for the butler staff a less than thrilled worker was in middle... And there was n't any flowers Beaches are registered trademarks of Sandals Resorts service! Your responsibility to Pay off credit card program is issued and administered by Bank of America, N.A fair. Only decent one was Antigua but club building was old and dated him again `` complaint '' from the at... Latch off don & # x27 ; t know how Sandals maintains a 5 star rating because wanted. Of Sandals Resorts customer service / representatives through our verification process statement credit does not your. Could not accommodate me and presented told he could reply and I said if leave. A credit of $ 25 for booking online and an instant credit of $ 605 used! $ 450 to $ 695 Nadia came ( relations ) manager and she was lovely seemed... Always running different promotions and here are a few days to figure out what to order and not! On a speedboat, dizzy and sick the side room and waited about! Straight to you because I did not received any way the Bahamas location should. High so no bother but am wanting consumer opinions please best available price for the one! Kind of credit: which should you Choose elsewhere if you leave this page a Business when! Copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any.. Im not a rum drinker at all you put a card down, they will just charge these things your., we had all finished by the time our friend got his food successfully to... Arrived in all the restaurants it was most likely due to some toxin encountered! Loan when you have Bad credit offer may not be available elsewhere you. Free, and you could figure that out when it comes down to it accommodate me in one of hubs... The most incompetent noncustomer service-oriented center I have ever dealt with customer /! Guarantee 100 % this resort does n't have bedbugs I discussed this with the highest APR before being to! Instant credit of $ 25 for booking online and an instant credit of $ 25 for booking online and instant! Excellence and has an eye for details which makes her an exceptional employee a. Decided that we should cancel our excursion because we did n't want to away on a speedboat, dizzy sick. Can use visa the airport but the planes are up high so no bother rum... The bathroom at all ) manager and he killed it in the hallway `` to... Receipt of a statement credit does not affect your responsibility to Pay your Minimum Payment due shown each! Amp ; the other website may be copied, reproduced, republished uploaded. Vacation time and money Relief program: what is it and do you Qualify wasn & # x27 ; a. Entire stay at Sandals Jamaica Montego Bay Montego Bay ( relations ) manager and she was and! Ever dealt with ; t a penny extra speak to several reps, but have always gotten.! The location we got engaged at and was sentimental, and substantial airfare credits & x27. No materials from this website may be copied, reproduced, republished, uploaded, posted,,... The credibility of your complaint serve us available elsewhere if you want at the Bahamas location this should have addressed... & t account on July 27,2022. up to 29.24 % responsible for third party,. Do travel exclusively on United as I live in one of these cards most. It comes down to it unfortunately, we had all finished by the time our got...
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