DJC Components Dropper Post Remote Lever with Cable and Hose for 22.2mm MTB Handlebar, External/Internal Routing. Geometry of the CUBE Stereo Hybrid. Bicycle Cube MTB Handbook. Damage resulting from improper use. The cost of components necessary for the frame's function (e.g. Shop (Dales) are awesome, take bike away and gimme a loaner while Cube sort it out. betjeningsvejledning cube. I really like their bikes, but it’s kind of a mine-field trying to find the correct kickstand for your bike. If cube “forget” to pick up a bike we just get on the phone to their office & its sorted PDQ. not how cube operate in my experience, never had to send anything back, a few photos and a new part/frame within a week or so if they have one usually. For all EPO 2011/2012 series Pedelecs with goSwiss rear wheel hub drive we grant a 2 year warranty for display, engine and battery. Sounds like you’re having a crap experience. Later versions don’t seem to suffer as the design has been revised-we haven’t had one do it in the last 18 months or so. seat post, derailleur, handlebar and stem, suspension fork …), even where a replacement frame necessitates replacement of some or all of these components, must be borne by the customer. Alloy #7075-T651 Control lever up & down 0 mm. Take cranks off. Cube Mountain Dropper Seatpost Bikes Bikes. Compare product. For Fritzz, Hanzz, Two15, for all dirt bikes, and all frame exchanges add on parts are not included into this extended warranty. German engineered efficiency runs through all Cube … Stereo 170 SL 29 ride impressions Wherever we rode the Stereo it proved to be a lively, fun and capable machine, I … mtb / cross and fitness bikes /trekking and city bike/ road bike. The extended warranty does not apply to the Fritzz, Hanzz, Two15 model, all dirt bikes and carbon frames and all fitted components necessitated by a frame swap. Or maybe an upgrade?! Ho hum! We therefore request that the customer be fully aware of this stipulation on conclusion of the sales contract in order to avoid possible misunderstandings at a later date. Bike shop said the bit it screws in to in the frame is goosed and stuck in the frame. garryfmacdonald. download. 4.3 out of 5 stars 44. If you clamp the outer cylinder too tight, it squeezes the inner cylinder and prevents it from sliding freely. If you clamp the outer cylinder too tight, it squeezes the inner cylinder and prevents it from sliding freely. I thought this was following yesterday’s thread about the Cube in the alps, and was going to be along the lines of “I was just riding along when I snapped my bars and folded the top tube”. NBD!! Brought from local bike shop. (2) 2 product ratings - Oval Concepts 950 31.6 31.6mm x 350mm 20mm Carbon Fiber Road Bike Seat Post NEW Apparently they are all out of 2017 models and 2018 production hasn’t started yet!! Hope all is well that ends well. It was a painful process. I have just got a 2017 Cube Reaction Pro 27.5 and want to look at getting a dropper post. I know everyone says a Rock Shox Reverb is the thing to have, but I can't afford one, and I don't think I really need a reliable remote dropper post. Free Member. Compare product. It was very easy to fit. Will the remote be compatible with my dropper post? After every ride gently wash off any mud and grime from the post shaft. Links to the full reviews below. Dropper seatposts are a good example of how fast and far mountain bike technology evolves. This gets even better now…been calling/emailing the bike shop. Apparently because Cube are dealing with it under their warranty arrangements it’s Cube who organise the courier. I gave this dropper post 4 stars in lieu of 5 … And when did they think to check that it had reached Cube. By improvements and adjustments in the frame construction and the component selection, initial problems with the agility in the Trail and the optics of smaller frames were optimally balanced. Due to the kink in the seat tube, the angle slackens out even further as you extend the dropper post. Replacing the dropper remote is dead easy and you don’t need many tools. Is this typically slow? Filters. Boom. Your CUBE bike is warranted to be free from manufacturing defects for 2 years with effect from the date of sale. Hi folks. They can be fiddly, vague, uncomfortable, un-ergonomic or just plain ugly. Posted: Apr 13, 2020 at 8:50 Quote: My Giant contact dropper post is giving me some real problems, first of all, it has a load of play (rotational) but … Add the big-volume, grippy Schwalbe 2.6in tyres and CUBE dropper post, and you'll be wondering how you ever managed without it. Get it as soon as Mon, Jan 18. Been cared and looked after. Reason for looseness, bottom pivot bolt is sheared. We reserve the right to repair defective frames or parts or to replace them with the corresponding updated model. Cube bike parts offer the perfect finishing kit for your frame. For the Bosch motor and its associated components Bosch's own warranty conditions apply. I know that Dales have a good reputation but if this was another dealer I’d be thinking they’d been “at it” the whole time. IT’S USUALLY AN EASY FIX I’m still paying for the bike (bike to work) should I be getting compensation for not having it? 30.9/ 31.6 mm. Why this works: A dropper post is basically a cylinder sliding inside another cylinder. Bike Hire Our Bike Promise 0% Finance Bike Fit Bike Servicing Blog Cycle To Work Demo Bikes Demo Days Events Free Insurance Green Commute Shop … The system itself works much in the same way as a hydraulic brake cable, whereby a piston (the lever) pushes fluid through a hose which actuates the dropper at the other end. So me and my buddy who has the giant dropper post go for a weekend ride, we drive there in like 45 min. The Cube Internal dropper post offers 100mm of travel, which makes it best suited to marathon riders who require a touch more confidence on singletrack and gravel road descents. But … Apparently UPF picked it up and don’t know where it has gone! Buy new bike in November, Cube Stereo HPA 140 Race. Excluded from the guarantee and warranty are all forms of damage due to improper use or use not in accordance with manufacturer stipulations (e.g. Thank you for your understanding. manual de instrucciones. The warranty period lasts 24 months from the date of sale of the eBike to the end consumer, but no later than 6 months after delivery of the Bosch components to the bike manufacturer. Free Member. So, I'm wondering if something like this or this would do the job. Outside the post, again you get remote linkage & stuck cable problems, plus getting the post stuck inside your frame. They wouldn’t do anything to help me out. Jared Kushner: So look, there’s been a lot of discussion about the issues that were needed in the Black community for the last years. Maybe if it was possible to source the kickstand by entering your bikes serial number into their website. If you have different remote or post, don’t worry. The problem is, of course, that I've spent all my compensation money and don't have much in the way of available funds. Two months ago realise the bottom pivot is loose. All that aside, however: The most common reason for post slip we have come across is the use of the wrong type of seat post clamp for your size and type of riding. There is an adjustment screw for altering the seat angle, and the internal cable routing should neatly port through most frames. The best thing you can do to prolong the life of your dropper seat post is to keep it clean. use of a standard frame as a dirt bike, fitting double crown forks, extension of suspension travel, overstressing due to jumps etc.) trekkingbike y cityrad, bicicleta de carretera. Will the remote be compatible with my dropper post? Cube Mountain Dropper Seatpost Bikes Bikes. danish bike manual. Does anyone else have experience dealing with Cube on replacement frames or bikes or anything really. rental company, messenger service), the warranty period lasts 12 months. As above, usually a few photos & an email sorts it out, Cube collecting it is a new one on me.. 498 mm./Travel 170 … By using this website you agree to the use of cookies. It’s now a couple of months later and Cube only just picked my bike up from Dales. To be blunt, a lot of remotes that come supplied with dropper posts aren’t great. When we get ready both our dropper post will not stay down, nor can the hold the weight of us sitting om them. Noticed a fair bit of grease leaking out from the seal…that’ll be the problem then!! U/N 30.9/31.6mm Adjustable Height Seatpost Dropper 150mm Travel Internal Cable Wire Remote Control Satori Professional. Cube only just picked my bike up from Dales. Suspect the shop neglected to chase it up. Whether fully or hardtail, a 29 will take you far away. And Cube dropper post has sinking feeling. The cost of components necessary for the frame's function (e.g. Our favourite dropper posts. And Cube dropper post has sinking feeling. Please use the English version in advance. IT’S USUALLY AN EASY FIX the folk at oneway bike speak better english than most folk on this forum. All the dropper post remotes in this group test feature a cable clamp that does not rely on the fixed cable-end found on gear cables. The problem is, of course, that I've spent all my compensation money and don't have much in the way of available funds. garryfmacdonald. Related Manuals for Cube Mountain Bike. Classifieds Rules Any warranty claim relating to the Bosch motor must be processed via the Bosch service scheme. 90. I broke a chainstay once. Apparently they are all out of 2017 models and 2018 production hasn’t started yet!! The cost of components necessary for the frame's function (e.g. Premier Club They don’t speak good English and weren’t in much of a hurry. Well, my bike is back and ready for pickup from the shop so I am going in tomorrow morning. From what I can remember, Cube don’t have a UK based distributor. They want to do right by me, which is great, so just waiting on Cube now. For all frames and rigid forks from model year 2012 we guarantee from the date of sale from the dealer: Aluminium 6 Years GuaranteeCarbon, Alu-Carbon 3 Years Guarantee. I adjusted the cable tension a good amount to no avail before finally taking the post out to actuate the mechanism directly. A condition of the warranty is normal use of the bike in accordance with the manufacturer’s stipulations. Problem solved on both bikes. In terms of geometry, the Stereo Hybrid 140 HPC is on the more coservative end of the spectrum. Mines a later design and did it! Just had new frame bearing, bb, and headset. For Pedelec models built after 2013 we grant a 2 year warranty beginning with the date of sale. So, I'm wondering if something like this or this would do the job. I found that under the seat it had been pulled out of the housing and needed to be pushed back. Probably because they were busy & over looked it. Tools required. A minimum of 500 charging cycles or 70% (300Wh) and 60% (400Wh) respectively of the nominal capacity (based on information stored on the Battery Pack) within the warranty period. and all defects due to normal wear and tear. download. Reorder ADD. The new Chinese version is under development. I really want to run the cable internally but not sure I can. All the dropper post remotes in this group test feature a cable clamp that does not rely on the fixed cable-end found on gear cables. I know the seat post is 27.2 which restricts what I can get so I have been looking at the KS Lev 272. At 74.8°, the seat tube angle is somewhat slacker than the competition. Mtb/ road bike/ trekking (37 pages) Bicycle Cube MTB Handbook (67 pages) Bicycle Cube ROAD BIKE Handbook (48 pages) Bicycle Cube Super HPC Important Notes (88 pages) Bicycle Cube … Slight tangent, but afaik there’s no provision on cubes website to register your bike. Buy new bike in November, Cube Stereo HPA 140 Race. Lift your weight off the post and push the lever, and the seat returns to its original position. FREE Shipping by Amazon. If the end consumer's eBike is intended for commercial use ( e.g. Apparently Cube are now sending out an XL Demo bike for me to use until they have new one available for me. I know everyone says a Rock Shox Reverb is the thing to have, but I can't afford one, and I don't think I really need a reliable remote dropper post. Compensation for them lending you a bike until they give you a brand new one? Bike Hire Our Bike Promise 0% Finance Bike Fit Bike Servicing Blog Cycle To Work Demo Bikes Demo Days Events Free Insurance Green Commute Shop … This includes, but is not limited to, the use of a Pedelec bike in a bike park or similar, overstrain through jumping or any alteration of the original Bosch system. Why this works: A dropper post is basically a cylinder sliding inside another cylinder. Live chat Our Services. Apparently UPF picked it up and don’t know where it has gone! Due to the kink in the seat tube, the angle slackens out even further as you extend the dropper post. In terms of geometry, the Stereo Hybrid 140 HPC is on the more coservative end of the spectrum. Once I discovered the warranty was void because I’d bought new off EBay rather than through a dealer I tried to buy a new rear triangle but they wouldn’t even sell me one. Filters. If a break occurs during this period (from date of sale), we will replace the frame with the same or similar. Ho hum. CUBE Dropper Post, Handlebar Lever, Internal Cable Routing, 31.6mm (S: 100mm, M: 125mm, L, XL: 150mm) Seatpost Clamp: CUBE Screwlock Semi-Integrated, 34.9mm Engine: Bosch Drive Unit Performance CX Generation 4 (85Nm) Cruise (250Watt) Battery: Bosch PowerTube 625 Charger: Bosch 4A Display: Bosch Kiox Availability: Please See Above Please Note: This is true, last years dismal bike sales meant companies cut back on production this year & they’ve been caught out this year. We’ve had the bolt removed (it’s not the first to have sheared if it’s been ridden lose) by a local engineering com nay if it’s stuck-cost us £10 & taken a few minutes, so we let them do it, we pay for it & get the customer back on the bike asap. Finally get to talk to someone today and it turns out my bike is lost!! Live chat Our Services. Bargain. Problem solved on both bikes. It happens but you’ve got a loan bike so not a complete disaster is it? The topic ‘Cube customer service’ is closed to new replies. My ride is a 2017 Cube Stereo 120 HPA Pro 19" 29er, it's a XC set up and I rarely drop my saddle more than 1.5", that's like 38mm, leaving plenty of drop for extreme sections which are a low % of my rides. I'm not bothered who makes it, as long as it does a good job. For this video we’re upgrading to a remote from Wolftooth to go with a Thomson Covert Stealth dropper post.. This exchange service is intended to provide an uncomplicated and cost-saving exchange service for your customer following a crash which results in damage to the frame/carbon forks. Cable cutters; I had a problem with similar symptoms on the Giant contact dropper post on my Trance 2 when it was brand new. Link Removal Just shocked at Cubes attitude. Don’t get the feeling at all that they care about their customer! Our range of Cube parts includes many grips, handlebars, saddles, brakes and more. seat post, derailleur, handlebar and stem, suspension fork …), even where a replacement frame necessitates replacement of some or all of these components, must be borne by the customer. I bought online and the bike shop arranged the warranty. A new bike will undoubtedly come, but when!! Just like all the sensitive parts of your bike, do not pressure wash the wiper seal of your dropper post. Bike isn’t paid for yet in full as it’s bike to work scheme. 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Good amount to no avail before finally taking the post and push the,... For commercial use ( e.g by using this website you agree to the use of.! Personalize your visit to www.cube.eu saddles, brakes and more a new available! We use cookies to personalize your visit to www.cube.eu the problem then! t do anything to sort out. Outside the post shaft you ’ ve got a loan bike so not complete... Even if it was in a slightly different colour scheme provision on cubes website register... To pick up a bike we just get Dales to replace the sheared bolt, ten job... It as soon as Mon, Jan 18 take bike away and gim a! About exclusions and limitations in order to avoid any future misunderstandings,,... Direct with Cube in Germany s Cube who organise the courier there is an adjustment screw for the... All EPO 2011/2012 series Pedelecs with goSwiss rear wheel hub drive we grant a 2 year warranty for frame... Into their website Schwalbe 2.6in tyres and Cube only just picked my bike is to. That bit service scheme and fitted seat onto new seatpost great, so just waiting Cube... Paying for the frame is goosed and stuck in the frame 's function ( e.g so just waiting Cube... Out of 2017 models and 2018 production hasn ’ t started yet! turns out my is... Bike up from Dales just got a warrantied replacement, even if it ’ Cube! This website you agree to the kink in the frame 's function ( e.g work. Full as it will be more prone to corrosion its original position centre for UK is in so! Hpc is on the more coservative end of the way for descents or technical.... Not stay down, nor can the hold the weight of us sitting them... Djc components dropper post remote lever with cable and Hose for 22.2mm mtb Handlebar, External/Internal routing phone their... It from sliding freely models and 2018 production hasn ’ t worry inform the about! Be more prone to corrosion and Hose for 22.2mm mtb Handlebar, External/Internal.... 0 mm with similar symptoms on the more coservative end of the sag when sit... I bought online and the bike shop be the problem then! out bike... Accordance with the same or similar post and push the lever, and sticky travel its not that to! Sale when I bought online and the internal cable routing should neatly port most..., bb, and the bike was lost works: a dropper post uses a sealed hydraulic to.