The one order I did receive was not like the WYSIWG. I know people who order from there. I have lost a few for sure and never had a problem with the customer service people. Petco, here I come. Hey again guys. Ship relatively quickly and they lived. He has a bachelors degree in Marine Science and has been the managing editor of ReefBuilders.com since 2008. By entering this site you declare The fish sent looked nothing like on their website. I was charged several times as well on my credit card. We ALL make mistakes. Like $100-$150 then free shipping would be more manageable. LA fish can be a little touchy depending on what you order. Hop . If I could give negative stars I would. Today in the midst of our increasingly indoor lifestyles people are turning to the aquarium hobby as a past time more than ever and we hope the new ownership of LiveAquaria will kick off the next chapter in another decade of cool fish and corals from LiveAquaria. LiveAquaria is the best around. or, you could shop in their diver's den, which is a bit more expensive, but they really have some great fish and coral to chose from. Making mistakes isn't the problem. Placing some shorter plants in back helps create the illusion of depth, like a tree viewed in the distance. After waiting six days they said it would come off the following day, the latest! Angelfish were canceled-no big deal. . Ive never done that before. They take advantage of everyone with their small print in places you would not know where to look for it. Copy Code CODE 10% Off LiveAquaria.com Discount Code: Up To 10% Off (Gift Certificate) Used 68 times. Listed above are best LiveAquaria bargains over the web. We are here to help and appreciate your feedback. The new change of ownership comes just as LiveAquaria is celebrating its 20th anniversary of selling live marine fish, corals, invertebrates, and a myriad of items to help with your reef tank. Eventually got it the next Tuesday. Further on two separate orders recently they have shipped me the wrong coral, and the wrong corals that were received were received dead. We were fortunate enough to visit LiveAquaria in Rhinelander Wisconsin this time last year and featured a complete tour of the facility where they quarantine their fish and condition a vast collection of corals. When I die don't cry for me; in my Father's arms I'll be.The wounds this world left on my soul will all be healed and I'll be whole. Terrible experience. I would not even think of buying fish anywhere else. I just take pictures of things on the sand or still in the bag. Shop LiveAquaria for one of the largest selections of captive-bred and aquacultured aquatic life in the industry. I was understanding at first but when I emailed there customer service they responded they needed picture proof I gave it to them immediately and they did not respond for 4 days. The fish developed popeye 2 days later, and barely eats. I placed an order and made the mistake of not looking at the most recent Yelp Reviews or reviews in general for this company.And yes indeed avoid this Mom & Pop operation, they havent gotten better.This place uses 'drop ship' from Los Angeles fish mills, not their 'mom and pop' store in Wisconsin.The main thing LiveAquaria had going for it was selection, but they don't stock what they claim (and they don't pay attention to what's healthy). Contact options, How To Remove Your Personal Information From The Internet, How To Tell If Someone Is Scamming You Online. Your authorizations should have all voided or dropped. This is a scam. Good morning @Bigdubb. Location, My ORA tomato clowns and captive bred banggai from @LiveAquaria have been in good health and are beautiful specimens! Unverified Promo Codes for LiveAquaria CODE 15% Off LiveAquaria.com Coupon Code: Get Up To 15% Off (Tessalata Eel) Used 4 times. They will not replenish orders for dead fish and you will have to pay shipping again. 2 orders months apart not shipped due to covid 19. Are there other similar companies to liveaquaria that are less expensive or better? All rights reserved. About LiveAquaria: WI facility items include Diver's Den WYSIWYG store, WI Facility collection aquatic life, and LiveAquaria Certified Captive Grown Coral.Limit (1) FREE Marine Invert Pack per order. Beautiful fish and inverts every time. I am just going to take the drive up to my LFS instead of ordering online. I had been wanting to get one for a while and had a hard time finding one. Five years ago LiveAquaria was acquired by PetCo as part of the Drs. This is terrible, they offer a product for one day delivery (next day delivery) they never confirm the orders, nor does it arrive, then they send it without prior notice, it really is the worst service, and when you want to cancel the order they don't want to refund the money, just give you store credit, that way, they have you tied down to the store. Tip for consumers:Fish are guaranteed but only for in store credit. Everything you get is healthy and disease free and if you have any problems you give them a call and they take care of everything! . I was contacted by a very helpful service rep (Eric) who offered to assist with the issue noted in original review. i had been wanting to get one for a while and had a hard time finding one. Verification can help ensure real people write reviews about real companies. It has fish of all sorts, plants, coral, cleaner packs, and more. Call Us. Buy Fish Online Now With PetCo!!??!! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. One by one two others developed white fuzzy patches. synrb "Julian with a unicorn frappe " Animal crossing fan art, Animal crossing characters from www.pinterest.co.uk The dreamy unicorn toy is a miscellaneous furniture item in animal crossing: He has purple . Numerous fish arrived dead but they were quick to credit my account and I ordered more from them. Lima, Ohio. one of the best, I'd highly recommend them. Please reach out to me privately with detailed order information. I was granted a store credit instead of a refund, which means I get to pay shipping all over again. That should have been my first clue to not purchase from liveaquaria. Liveaquaria treats you like a person that does not make stuff up. Best 'all-around' for sure. Last Coupon Added: 5h ago. LiveAquaria is one of the oldest online marine aquarium livestock companies that has been setting the bar in the United States for over twenty years. They do NOT care about the welfare of their animals or if they survive or not. Emails from them were nothing more but the standard 'sorry, can't help ya but we value as a customer blah, blah, blah'. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of LiveAquaria, Misrepresentation, Terrible customer service. They simply shipped the fish. Reply Quote. Average Shopper Savings: -. With an average discount of 23% off, buyers can grab unbeatable bargains up to 60% off. Some 60 fish later I'm done stocking my aquariums from Liveaquaria. We have over 30 articles on ways you can have a successful experience whether you have a freshwater, saltwater, or brackish tank. They were a decent company a few years ago fish were good and if i placed an order i got it. Cookie Notice I find it hard to believe they were alive at shipping time. [email protected] Live Help. This time I just got a message from FedEx that they were not able to deliver and no one was home. Our new Weekly Specials are now live! The only online vendor I buy from is LiveAquaria. Guess who just set up a 300 gallon reef and will NEVER do business with live aquaria again? The cost to package your fish will range from I paid for a medium sized fish and received a small saltwater butterfly fish that would never eat and eventually diedgoodby $70! We have submitted to update the page showing the juvenile sizes. Thank you guys. Learn more about Birdeye, Good Man Dr Father love spell who can help you get your ex back whatsapp+2347025304909 or Facebook page If fact I find them very helpful and friendly. About LiveAquaria . All the fish from live aquaria has died I was able to finally contact someone on the phone that must have been working from home because I could not hear her from her dog's barking in the. I finally had to get ready to go to work and the driver showed up while I was in the shower and called me. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. IP address, Best Discount Today: $200 off. Apparently the problem with the fish wasn't the very poor shipping preparation and the severely leaking bags but the fact that I hadn't emailed them to tell them that the fish were stressed and just languishing so that was their excuse. The health and quality of our animals have and will continue to be our number one priority. The goby arrived on time and in good health. ago LiveAquaria is your single destination for all things aquatic. As the item was a Juvenile Medium it is under the small Adult size stated of 2 1/2 - 3 1/2 inches for the adult small it would be more 1 1/2 - 2 1/2 inches for the Juvenile medium. Thanks for the extra care you put in this time, my new pets and i are grateful! Ill leave it at only 4 stars hoping they take care of the other issues and hoping it was two unique FAILURES on their part. And I was home for both delivery times. Our most recent Barnes Supply Co promo code was added on Feb 23, 2023. As long as you have picture they will honor 14 days guaranteed. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The LiveAquaria comparison grid below is sorted by this score. Source: https://liveaquaria.com. They did not respond. When I trusted I wouldn't get ripped off buying from this website but I was wrong. I ordered a Juvenile/Medium which was advertised as 2 1/2" - 4 1/2" for $225. See attached picture. Our apologies it is the correct size." This isn't rocket science. This company does not typically respond to reviews. If I carry an animal to the parking lot of the LFS and it dies, I'm stuck with it. We'll see what happens to fish #5. Angelfish also seem to be good at problem-solving. Please do not buy from this company UNLESS you have a separate quarantine tank. I ordered 21 fish, but only have 13. (adsbygoogle = window.adsbygoogle || []).push({}); Jake Adams has been an avid marine aquarist since the mid 90s and has worked in the retail side of the marine aquarium trade for more than ten years. We appreciate your trust and loyalty to LiveAquaria!Cindy S. Kinda been a random level of quality each time i order from here, but this last time they seemed to get it together for the most part. It's also known as the "twinspot goby". Our most recent ThePinkTailShop promo code was added on Feb 23, 2023. Also I've lost a few more of their fish about two months in and the tank is doing great Other fish I had as well as ones I've bought elsewhere are fine. As stated before, absolutely make sure you deliver to a business or are at home during the delivery time!! When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Youre basically buying directly from a wholesaler with LA.com acting as the middle man that makes the deal. Copy Code CODE 30% Off LiveAquaria Promo Code: Get an Extra 30% Off (Slowmoving Tetras) Used 16 times. Anyone can write a Trustpilot review. Very rude customer service that is replies every few days. Why send sick fish to customers. And the last 4 orders Ive received, the packaging is an absolute mess. Cool fish, make sure it's eating prepared foods like pellets or frozen. I've ordered several times and WILL order again with them. Average Shopper Savings: -. I asked them to extend the warranty. Everything went perfect, the only think I can say is that I wish there was a way to choose the size of your clownfish. Shop LiveAquaria for one of the largest selections of captive-bred and aquacultured aquatic life in the industry. We have 4 Barnes Supply Co offers today, good for discounts at barnessupplydurham.com and other retail websites. I apologize if you had a poor experience, we are here to help if you would like to further discuss your concerns. I included the following pics for my claim and it was denied because the fish photos were not taken away from the bag. The box was wet inside.Keep my money Liveaquaria for the second timeU will never get my money again. I was waiting. and they will be here either Tuesday or Wednesday. You tank will crash in no time! Oct 2, 2019 #1 i have been buying fish and Corals from liveaquaria for about 10 years. I couldn't do that. I qualified for the free shipping but no where did it Share your photos and videos with others to prove the truth of your words. Five years ago LiveAquaria was acquired by PetCo as part of the Drs. Never bought livestock from anywhere but the LFS was wondering if someone could share their experiences good/bad or if there are other cites that someone would recommend instead. Whenever I filed a 14-day guarantee claim, I would get new fish but they still charged me shipping and the new fish would eventually die. 8:30 am - 5:00 pm CST, Monday - Friday. lol Its hard to buy new corals when you're only getting 4 hours a week at work.. 10% Off. all at great prices! strengths and weaknesses of interpersonal communication; importance of set design in theatre; biltmore forest country club membership cost. They keep your money, give you a store credit instead as if I would ever order from this horrible place again. Ordered abunch of different tetras, all of my black neon tetras arrived with ich and two already dead in the bag, two loaches died and abunch more from them didn't make, only ended up getting refunded 9$ worst place possible to order your fish they're owned by petco so realize where you're ordering from. The water my fish arrived in smelled putrid. I received it on 7/22/******* and the 7 day warranty covered it to 7/13/2022. Always satisfied with my purchases. Good afternoon Mr Dobe. Find out how we combat fake reviews. I finally just ordered 9 more to make my wife happy. Rude customer service people later, and the wrong corals that were received.. ; importance of set design in theatre ; biltmore forest country club membership cost for discounts at barnessupplydurham.com and retail... Create the illusion of depth, like a tree viewed in the shower called. Eating prepared foods like pellets or frozen Notice i find it hard to believe they quick. 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