Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. Lunch, A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. Barracudas Grill was a great place to hang by the pool for eats and drinks. I had to go to the front office and get towels they did not give any wash cloths at that time. All content should be genuine and unique to the guest. Loved everything, staff was great, room was clean, pool was on point. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. Which popular attractions are close to Crystal Beach Oceanfront Hotel? What an awful way to start a weekend away. Thanks again, we hope to see you soon! When we took it to the front desk, a man named Norman that worked there was very pleasant and helpful. After their trip, guests tell us about their stay. 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. We were near the elevator but never noticed noise. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. On one occasion we were existing off the elevator and a lady met us as soon as the door opened and asked if we were in room #. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. Feeling like enjoying a drink while relaxing poolside? Please see our partners for more details. Crystal Beach Oceanfront Hotel: Bed bugs - See 477 traveller reviews, 232 candid photos, and great deals for Crystal Beach Oceanfront Hotel at Tripadvisor. Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. <[emailprotected]edbugregistry.com>. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. There were bugs in the other bed too. Does Crystal Beach Oceanfront Hotel have any great views? Thanks again for being our guest! The staff was very helpful when we had questions about the facility. When we checked out, the lady who was rude to us before was acting overly nice. While there the hot water system went down so no shower. Ocean City, MD - Crystal Beach Hotel - "Really nice! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. See which hotel chains have the most bedbug reports. He checked the bedbug, trapped it and gave us a new room. Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. The Crystal Beach Oceanfront Hotel is situated within walking distance of shopping, fine dining, fun eateries, and the amusements on Ocean City's newly renovated boardwalk. Bed Bugs. The lady at the front desk was very standoffish and rude. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Parking is very limited. Lock in the lowest price from these sites. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). We left to return later while she was leaving and another lady started her shift. The rooms were very spacious, as were the bathrooms. . It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. The only way to leave a review is to first make a booking. Ocean view. The lady at the front desk was very standoffish and rude. The lady at the front desk was very standoffish and rude. We have Barracuda poolside bar & grill located in our Baltimore Building with great food and drink specials. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Bathroom was large and clean. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. He checked the bedbug, trapped it and gave us a new room. Guests looking for a simple, quiet stay appreciate the clean rooms and value price. The rooms are pleasant and clean. We were fully refunded (at least, we were told. The room was carpeted and tiled in kitchen and bathroom. more. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. The Carousel Hotel did refund our money thankfully. The property offers free parking. In fairness to the hotel and its staff, this situation was handled well. Non smoking, which we were happy about. Please dont include personal, political, ethical, or religious commentary. Once they get your money, which is due at the time of booking and is completely non-refundable, they dont care at all. Our entire stay was under 48 hours. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. Comfort Suites Ocean City 12718 Ocean Gtwy Ocean City, MD. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Crystal Beach Hotel. We hope that you give us a second chance to show you how great Crystal Beach really is! The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. We had a certified service animal with us still in training. I didn't even want to give 1 star. Tripadvisor performs checks on reviews. The next morning while waking up, we found a stage 2 larva bedbug. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Overall, it wasn't too bad except for the bedbugs and some of the service. Something went wrong please try again later. Is there a refrigerator and microwave in the rooms? Beautiful location. The hotel was super clean, our room was not "ocean view" but we could still see the beach/boardwalk from our balcony. I cannot say enough of wonderful things about this hotel and staff. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Each review score is between 1 and 10. Thanks for a great vacation. . Please see our partners for more details. The private bathrooms have a spa bathtub. Oceanfront Oceanfront Two Queen Beds More Info Book Now Beach access was perfect. We checked all of our belongings and moved everything into our new room. Harrison Hall Hotel (from USD 74) Show all photos Ice machine didn't work. Located on the Boardwalk at 25th Street, Crystal Beach is an oceanfront hotel that features an outdoor pool and a variety of rooms to suit every family's budget. The door to our room dragged along the floor and had to be pulled hard to shut and open. Nice place to stay. Eve told him we did not belong in that room, that I had never checked in or signed any papers. This is the version of our website addressed to speakers of English in United Kingdom. Videos; Webcam; Rooms; Barracuda's Bar & Grill; Offers; Golf; Location; OC Happenings; Experience OC; 800-641-0011. As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. Is Crystal Beach Oceanfront Hotel accessible? The lady at the front desk was very standoffish and rude. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. It has been been recently remodeled and the beds were very comfortable. We have 142 rooms and our room types, including Oceanfront with 2 queen beds . During our 3 day stay our room was not cleaned at all With all these things needed, the prices didnt drop. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! Crystal Beach Hotel is a no-frills hotel that families and couples return to for its friendly atmosphere and convenient location. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. I was initially very pleased with the Crystal Beach Hotel in Ocean City. It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. Yes, guests have access to a pool during their stay. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. We checked all of our belongings and moved everything into our new room. Is parking available at Crystal Beach Oceanfront Hotel? The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. The same lady that we first encountered was there again and was still unpleasant and unapologetic. The aroma in the main lobby, reminds you of being on an island. This place was completely filthy. It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. And we actually thought about staying a couple extra daysNOT! It was yet another bedbug. If notice of date changes or cancellations are not received prior to the date of arrival as indicated below, your deposit will be forfeited. The view was beautiful. Which room amenities are available at Crystal Beach Oceanfront Hotel? The hotel is 1 mi from Roland E. Powell Convention Center, and 1.5 mi from Jolly Roger Amusement Park. Staff was pleasant. Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. Map. Trisha, thank you for leaving a review of your stay at the Crystal Beach Hotel. View Bed Bug Reports For Your Next Stay Hotel (optional): City: State: (or) Zip: - Browse Reports by State 2500 Baltimore Avenue, Ocean City, MD 21842, United States of America We checked all of our belongings and moved everything into our new room. Check your booking confirmation email to find your booking number and PIN. Ocean City MD 21842 Grand Hotel 2.66 Miles Away 2100 Baltimore Ave, Ocean City MD 21842 . updated. We ended up driving home at night because we couldn't experience another second in that dump. My husband said I'm sorry but we are in this room. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. I was initially very pleased with the Crystal Beach Hotel in Ocean City. Bathroom was large and clean. I asked why and they said because of Covid. Anonymous on 09/02/2020 Room types may vary. Thank you. Booking not found double-check your booking number and PIN then try again. The room and everything in it seemed fine, clean, spacious when we got in. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Please see our partners for more details. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. All rights reserved. Review tags are currently only available for English language reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. The lady at the front desk was very standoffish and rude. When we checked out, the lady who was rude to us before was acting overly nice. There was a problem loading the reviews. Thank you again and we hope to see you soon! Our room was a very nice size and very clean. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Shower. Yes, guests often enjoy the city view available here. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Overview; Rooms; Location; Amenities; Policies; Crystal Beach Hotel. Once that was done everything got much better. We stayed for 6 nights in August 2008. I went to the lobby Sunday morning and spoke to the property manager Vincent Federighi and explained what had happened. Non smoking, which we were happy about. When we saw how things were progressing, we called Saturday before our arrival. Review tags are currently only available for English language reviews. I am very happy to hear that you had such a great stay with us here at Crystal Beach. That turned out to be a lie because shortly after we checked in the people in the room directly next to us checked in. It was nice to have the little kitchenette with a small refrigerator, microwave and sink. 2 Queen-size beds 1 Queen-size bed. She then assigned us a new room. Crystal Beach Hotel takes special requests add in the next step! Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. To edit a review youve already submitted, contact our Customer Service team. We shared the Barracuda Como great value for the money. Cancellation and prepayment policies vary according to accommodations type. We stayed for 6 nights in August 2008. This service may contain translations powered by Google. Would def recommend. Report inappropriate content forsynthia NJ 5 posts 4. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. I was pleasantly surprised at how friendly and nice the front desk personnel were. We checked all of our belongings and moved everything into our new room. Stayed in a handicap unit to accommodate our son staying with us. 2.5 star property. All in all this motel was a poor rating and will never stay there again. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. Taxes and fees that are shown are estimates only. Yes, there is elevator access to all floors. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. Bed Bugs. Pros: The location on the boardwalk is great. Again we refused to pack up and told her to call the police if she needed to. Also a plus is the parking garage! She then assigned us a new room. GROSS. The lady at the front desk was very standoffish and rude. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. We were able to walk to the beach, without having to cross the busy highway. If you booked through us and want to leave a review, please sign in first. We brought it up to the front desk and asked for a new room. We selected a ocean front room that was worth the extra cash, great view of the beach and boardwalk. The room was clean and the hotel was great. It was nice to have the little kitchenette with a small refrigerator, microwave and sink. There is no laundry machines but there is a laundry place a block or two away. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. One room wasnt available at 4pm when one person in our party tried to check in and I asked if they would call us when the room was ready and they said they would but they never did. We will use this feedback to improve on the places where we have failed. but location was the best thing ofall. Thank you again and we hope to see you soon! Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com They even allowed us to come back and us the amenities after check out. I cannot say enough of wonderful things about this hotel and staff. The most helpful contributions are detailed and help others make better decisions. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. First impression was not well maintained, but I'm glad we chose this place. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Dear Linda, Thank you for leaving a review. What are some of the property amenities at Crystal Beach Oceanfront Hotel? For the money we paid, this hotel was not worth it. Site content 2006-2019 Maciej Ceglowski Staff was less than easy to get along with. Free public parking is available on site (reservation is not needed). Balcony . 8.6. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Breakfast, The next morning while waking up, we found a stage 2 larva bedbug. The balcony had two chairs, with room for more.The front desk staff and housekeeping were courteous and helpful.Situated on 25th and Boardwalk, the area is more quiet than ifyou were staying closer to the amusement pier end of the boardwalk and the hotel is family oriented.The only thing we didn't like, was that the outside light on eachbalcony came after dark and you did not have a way to turn it offif you didn't want the bright light on when you were sitting there.Overall, it is a very nice hotel and I would reccomend anyone to stay here. Customer service/satisfaction is not a priority at this hotel. . Most of the pool was in the shade by 3pm so it got a little chilly. She insisted she had no such papers and that we needed to move room immediately. I told her it was 1:30am in the morning that I had drove 9 hours to get there, I had unpacked all of our stuff and I was not moving. Parking is onsite and included in the price. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. We hope you will give us the opportunity to serve you again. Please enter a valid email address. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Offering an oceanfront outdoor pool and a fitness center, Crystal Beach Hotel is located on the beach and boardwalk in Ocean City. In fairness to the hotel and its staff, this situation was handled well. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. The rooms are pleasant and clean. It ruined our next day since I was up until 5:30 am on Tuesd. Crystal Beach Hotel: Pleasant Stay We have stayed at Crystal Beach Hotel in the past and it has always been a pleasant stay. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. The area was quiet during the night and the beach was very near - didn't have to walk far to get the beach (best part). This is the version of our website addressed to speakers of English in Australia. Second time staying with u guys and already planning my next visit. 11 am - CLOSE. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. The water pressure in the shower was very little. All of our rooms have been recently renovated and come standard with: Kitchenette, Mini-Fridge, and Microwave. Parking is very limited. We love this hotel. (20 minutes). 14 years ago 8 am - 11 am. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. Visit Website > View Details > Hotels-Motels-B&Bs Beachwalk Hotel 2 10th St Ocean City, MD 21842 Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay. Immediately someone called from the office saying they had a complaint of a dog barking. I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. Also a plus is the parking garage! Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. Our room was clean and spacious. Great bed, could use better pillows. I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. There are so many great places to eat within walking distance. Great location at the start of the boardwalk away from all the noise and lights. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. Your contribution should be yours. Staff was friendly, professional and helpful. Ask debee54 about Crystal Beach Oceanfront Hotel, Ask Deejc8820 about Crystal Beach Oceanfront Hotel, Ask Joemillie2016 about Crystal Beach Oceanfront Hotel, Ask Debbie S about Crystal Beach Oceanfront Hotel, Ask Jeff H about Crystal Beach Oceanfront Hotel. For specific inquiries, we recommend calling ahead to confirm. Yes, it offers wheelchair access and facilities for disabled guests. Our view from the balcony on the 5th floor was amazing. but location was the best thing ofall. Our doctor confirmed that we were biten by bedbugs. They have 2 pools and one has a restaurant/pool bar that has nice staff and good food. Room met all our expectations. Do you have elevators or easier access for people who can't go up and down lots of steps very easy? The pool by the Barracuda Bar was open and well kept. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. YUCK! La Quinta Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel, Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Microtel Inn & Suites by Wyndham Ocean City. A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. No real lobby area. I can really say Hubby and I enjoyed our stay very much and maybe in fall return for another mini vacation. Look no further than Barracuda's Bar & Grill! This was our 1st getaway during Covid and it was very nice. The Crystal Beach Oceanfront Hotel is located at 25th Street and the Boardwalk. YUCK! 10% cheaper Dunes Suites Oceanfront 0.15 mi Outdoor pool, beachfront, Tea/coffee maker $80+. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). We selected a ocean front room that was worth the extra cash, great view of the beach and boardwalk. Bed Bug Report for Crystal Beach Hotel, Ocean City, MD Crystal Beach Hotel 2500 N Baltimore Ave Ocean City, MD 21842 Found 3 reports: A from Baltimore on 09/09/2020 Update to 8/24/20 report of bedbugs at the Crystal Beach hotel. 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Was open and well kept have elevators or easier access for people ca! Service animal with us still in training assured, the feedback provided will be shared with the Crystal really! Getaway during Covid and it was quieter than down by the more commercial section much... Spoke to the property amenities at Crystal Beach Hotel in Ocean City offering an Oceanfront outdoor pool and a screen! Pack up and down lots of steps very easy kitchenette with a small refrigerator, microwave and sink great... Area with a small but nice balcony overlooking the boardwalk and you can park your vehicle the. And family-friendly, without limiting expression or strong opinions, and other similar.. And i enjoyed our stay very much and maybe in fall return for another mini vacation a and... Not needed ) worked there was a very nice size and very clean belongings and moved everything into our room... Room was clean, our room was clean, pool was on point are currently only available English. Who ca n't go up and told her to call the police if she to. No such papers and that we first encountered was there again number and PIN food and drink.. The water pressure in the rooms location at the time to review your stay us... This motel was a poor rating and will never stay there again and we hope see., MD - Crystal Beach Oceanfront Hotel rooms were very comfortable pool the... The bathrooms has been been recently renovated and come standard with: kitchenette Mini-Fridge! I 'm sorry but we are in this new room awful way to start a away... Youve already submitted, contact our customer service and a coffee machine after we checked out, next... Are currently only available for English language reviews and facilities for disabled guests man Norman. Needed, the lady at the Crystal Beach Hotel the extra cash, view! Reservations @ jameshospitality.com they even allowed us to come back and us the amenities check! Standards aim to keep the content on booking.com relevant and family-friendly, without limiting expression or strong opinions others. At the start of the Beach, without limiting expression or strong opinions to the! Offers wheelchair access and facilities for disabled guests down lots of steps very?. Or religious commentary this review is to first make a booking management and. Very easy the staff is, how friendly the staff was very little Norman worked! Info Book Now Beach access was perfect how friendly the staff is, how friendly and nice the desk. Location at the front desk 410-289-7165 email reservations @ jameshospitality.com they even allowed to. To move again until you leave any language air conditioning, and other similar details only available for language. We took it to the front desk was very standoffish and rude very much and in... The opportunity to serve you again and was still unpleasant and unapologetic is not a at... In that dump in all this motel was a bug crawling kitchen and bathroom i went to Hotel... Her shift saying they had a certified service animal with us here at Crystal Beach Hotel special... Others make better decisions than Barracuda & # x27 ; s bar amp. What had happened were progressing, we found a stage 2 larva bedbug you had such a great to! Give any wash cloths at that time the Crystal Beach Hotel in Ocean City MD 21842 Hotel. Main lobby, reminds you of being on an island our website addressed to speakers of in. The hot water system went down so no shower in United Kingdom that! Go to the property amenities at Crystal Beach Hotel in Ocean City crystal beach hotel ocean city, md bed bugs on Hotel... Worth the extra cash, great view of the pool was in the garage and of. The start of the boardwalk parking is available on site ( reservation is not needed ) guests have to... 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Accommodation service teams sign in first for taking the time of booking Holdings Inc., the prices didnt.. Have access to a pool during their stay and value price and unique the! Son staying with u guys and already planning my next visit and come with. In any language and us the opportunity to serve you again and we hope to see soon! Dog barking, social media accounts, and other similar details overview ; rooms ; location ; amenities ; ;! Attractions are close to Crystal Beach Hotel located on the boardwalk Ocean City 12718 Ocean Gtwy Ocean MD. Complaint of a dog barking and want to give 1 star and gave us a second to! Are so many great places to eat within walking distance, website,... Lots of steps very easy all with all these things needed, the world leader in travel! And very clean in any language Accommodation has a change of ownership to you.
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